A research-based approach across every stage of design.
Our Approach — The Lightning Lens
A multi-layered, research-driven framework from the field of Learning Sciences that illuminates engagement, motivation, organizational values, and community. We believe in a mindset shift away from traditional workplace practices that exclude diverse learners (such as neurodivergent, BIPOC, visually impaired, and ADHD).
When we proactively reduce barriers in the learning environment, everyone advances.
Accessibility Meets Accountability
We go beyond awareness and training. For every accessible and inclusive practice we introduce, we co-define the business outcomes it supports—such as retention rates, promotion rates, time-to-competence, training completion rates, customer satisfaction, and engagement scores. Accessibility isn’t separate from ROI— it is the pathway to ROI.
The Black Lightning Education Approach
Engagement
Outcome: Design for engagement and belonging strategies that energize adult learners. Areas of focus include:
Learning outcomes alignment + sustaining effort and persistence.
Motivation
Outcomes: Multiple pathways and modalities to reduce cognitive barriers for learners and employees. Areas of focus include:
Small, cost-effective learning interventions + bias awareness + proactive barrier removal.
Organizational values
Outcome: Teach humans to align with organizational values and mission-driven outcomes that transfer to the job. Areas of focus include:
Performance evaluation and assessment methods + challenging ineffective evaluation practices.
Community
Outcome: A shared repository and database of tools. Areas of focus include:
Evaluate a program, course, or onboarding experience of your choice + peer review process.